Terms and Conditions

Nature of Business

Agile Noise is an online business in the eCommerce Industry that sells sound and visual products with a highly qualified team of product expertise.

Agile Noise User Terms

Agile Noise is a trade name of MVC5 Production Equipment CC, and is protected under the Trade Marks Act of, 1993, of the Republic of South Africa. As such, Agile Noise may not be used or changed by an entity or any person.

The website grants customers limited rights to purchase, request and brows products that are made available on the site. Customers are not allowed to use the site for any other purpose than what the site is intended for.

Links from third party sites are accessed at the risk of the customer. Agile Noise accepts no responsibility for errors, inactivity, malicious act or misleading information from third party sites.

Images used on the site do not reflect the true nature, appearance and performance of the product.

Product images remain the property of the manufacturer.

No part, graphic design, page, category or sub category may be preproduced without the written consent by Agile Noise.

Stock Availability

Stock is directly purchased from our registered supplier(s).

As an online store we offer products from a wide variety of suppliers and it may happen that our suppliers do not have stock.

Items that are not in stock are marked out of stock.

It might occure that an item is marked in stock and becomes out of stock before the next update.

Should an order be completed and paid for and the product can’t be sourced from either Agile Noise or any of our suppliers, you will be contacted by one of our Noise Makers and you will be given one of the following options:

  1. If the required stock is arriving from a supplier within a reasonable time (as agreed), we will supply the stock once it is available.
  2. Offer a similar product that is available as an alternative.

Warranty

Product warranty is specified per item as per supplier.

The warranty becomes the responsibility of the client once the product is received and signed for.

Our clients can contact us at support@agilenoise.com for information regarding warranty of an item.

Warranty is only valid for the parameters set out in the warranty clauses of every product. Anything out of the clauses will be considered not under warranty. In such a case, the client will take full financial responsibility for the repair or replacement and transport of a product.

In the event of a warranty claim, the client must contact Agile Noise at support@agilenoise.com within 7 days.

Blown speaker drivers, blown preamps, damaged power supplies and blown amplifiers will not be considered under warranty.

Responsibility

Agile Noise takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Payment options accepted

Options available to clients are MasterCard, Visa, i-Pay, bank EFT, Instant EFT, MasterPass, and Visa Checkout.

Payments are made in South African Rand (ZAR).

Agile Noise payments are processed by Sage Pay SA (Pty) Ltd, a PASA registered systems operator and third-party payments provider with registration number SO001051, a registered FSP intermediary with licence no. 44751. For more information on the Sage Pay Pay-Now Gateway go to https://sagepay.co.za/services/pay-now-gateway/

Operational Limitations

The service offering on this website is only available within the borders of the Republic of South Africa.